Delete your account and data

You can ask us to delete your POD Made Easy account and the personal data we hold about you at any time, whether you signed up with your email, Google or Facebook.

How to ask

1. If you have a paid plan or a trial, cancel it first from Billing in the app, so you aren't charged again.
2. Email support@podmadeeasy.com with the subject “Delete my account”, from the email address on your account. If you signed up with Facebook and your Facebook account has no email address, tell us the name on your Facebook account instead.
3. We confirm the request with you, then delete your data within 30 days and email you when it's done.

What we delete

Your account (name, email address, password and sign-in links to Google or Facebook), your prompts, designs, print files, mockups and listing copy, your provider connections and their stored tokens, and the analytics linked to your account.

We keep only what the law requires: billing records such as invoices, for as long as tax law says. Products and listings you already published live in your own Printify shop and marketplaces, so delete those there if you want them gone.

If you signed in with Facebook

You can also stop sharing with us straight away: in Facebook, go to Settings & privacy, then Settings, then Apps and websites, and remove POD Made Easy. That stops Facebook sign-in for our app; to delete what we already hold, email us as above.

More about how we handle data is in our Privacy Policy.