POD Made Easy
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Privacy Policy

Last updated: 28 September 2026

This policy explains what personal data POD Made Easy (“we”, “us”) collects, why, and your rights. We act as the data controller for the data described here.

What we collect

  • Account data: your name, email address, password (stored hashed) and confirmation that you're 18+.
  • Google sign-in: if you choose “Continue with Google”, Google shares your name, email address and profile picture with us. We never see your Google password or anything else in your Google account.
  • Facebook sign-in: if you choose “Continue with Facebook”, Facebook shares your name, profile picture, an ID for our app and, if your Facebook account has one, your email address. We never see your Facebook password, posts, friends or anything else in your Facebook account.
  • Billing data: handled by Stripe. We store your plan, subscription status and a Stripe customer ID, never your full card number.
  • Your content: prompts, designs, print files and listing copy you create.
  • Connection data: API tokens for providers you connect (for example Printify), stored encrypted and used only to act on your instructions.
  • Usage data: basic logs and device information needed to run and secure the service.
  • Site analytics: the pages you visit on our site, the website or campaign link that brought you here, your approximate country and your device type. We measure this without cookies: each visit is counted with an anonymous identifier made from your IP address and browser details, scrambled with a key that changes every day and is then deleted. These analytics never store your IP address. If you create an account, we link the visit you signed up in, your use of the app and any partner links you click (for example to create a Printify account) to your account.
  • Google Analytics: if you allow it (see “Cookies” below), Google Analytics sets cookies that recognise your browser and records the pages you visit, the website, campaign link or ad that brought you here, your approximate location (worked out from your IP address, which Google Analytics doesn't store), your device and browser, and what you do on the site, such as clicking a sign-up button or watching a tutorial. When you're signed in, we add your account ID, plan and subscription status (never your name or email), and we tell Google Analytics when you sign up, start a checkout, a trial or your first paid month, buy credits, and use the app's main features (making designs, products and mockups, connecting a provider or the Chrome extension).
  • Session recordings (Microsoft Clarity): if you allow it (see “Cookies” below), Microsoft Clarity records how you use our site and app: the pages you view, where you click, move and scroll, and what the page showed at the time, with your browser, device and approximate location (worked out from your IP address). It never records what you type into a form, and we also hide names, email addresses and your buyers' details. When you're signed in, we label your recordings with your account ID and plan, never your name or email, so we can find a session when you ask for help.
  • Advertising measurement (Meta): if you allow it (see “Cookies” below), Meta's pixel sets cookies that identify your browser to Meta and, when you arrive from one of our Facebook or Instagram ads, the ad you clicked. When you then sign up, start a trial or subscribe, we tell Meta that it happened, with the plan's price, your browser's Meta cookie IDs, IP address and browser details, and a scrambled (hashed) copy of your account ID and of the email address you signed up with. We never share an email address we received from Google or Facebook sign-in.

How we use it

  • To provide the service: generate designs, prepare files, create and publish products you ask for.
  • To bill you and manage your subscription (contract).
  • To keep the service secure and prevent abuse (legitimate interests).
  • To understand how people find and use POD Made Easy, measure our marketing and improve the product (legitimate interests). Some links to partners are referral links: if you sign up with them, we may earn a commission.
  • To see which pages, links, campaigns and ads bring people to POD Made Easy and which lead to sign-ups and subscriptions, with Google Analytics (your consent in the UK, EEA and Switzerland; elsewhere our legitimate interests, and you can opt out any time).
  • To see where people get stuck on our site and app and fix it, by watching session recordings (your consent in the UK, EEA and Switzerland; elsewhere our legitimate interests, and you can opt out any time).
  • To measure which of our Facebook and Instagram ads work and to show our ads to people likely to find them useful (your consent in the UK, EEA and Switzerland; elsewhere our legitimate interests, and you can opt out any time).
  • To send service emails, such as password resets and billing notices. Marketing emails only with your consent, and you can unsubscribe any time.

Who we share it with

We use trusted processors to run POD Made Easy:

  • Convex (database and backend), Vercel (hosting), Cloudflare (DNS, security and storage)
  • Stripe (payments), Resend (email)
  • OpenRouter and the AI model providers it routes to (to generate images and text from your prompts)
  • Print providers and marketplaces you choose to connect, such as Printify, which receive the designs and listing details you publish

With your permission (or, outside the UK, EEA and Switzerland, unless you opt out), we also share the advertising measurement data described above with Meta Platforms Ireland Ltd, which runs Facebook and Instagram. Meta uses it under its own terms and privacy policy, and is jointly responsible with us for collecting it through the pixel.

Also with your permission (or, outside the UK, EEA and Switzerland, unless you opt out), Microsoft collects the session recordings described above through Clarity. Microsoft stores them in its Azure cloud and handles Clarity data as a controller under the Microsoft Privacy Statement. We tell Clarity not to use advertising cookies.

Also with your permission (or, outside the UK, EEA and Switzerland, unless you opt out), Google collects the Google Analytics data described above and processes it for us under Google's data processing terms. We have turned off Google's advertising features (Google signals and ad personalisation) and sharing the data with Google for its own products. Google explains how Google Analytics handles data in How Google uses information from sites that use its services.

We don't sell your personal data. Sharing with Meta for advertising can count as “sharing” under some US state laws. You can turn off Google Analytics, Meta's cookies and session recordings with “Cookie settings” at the bottom of every page, and we treat a Global Privacy Control signal from your browser as an opt-out of all three. Some processors are outside the UK/EEA; where they are, we rely on appropriate safeguards such as standard contractual clauses.

Google user data

If you sign in with Google, we receive only your name, email address, profile picture and whether Google has confirmed your email address. We use them only to create your account, sign you in and connect your Google sign-in to an existing POD Made Easy account with the same email. We don't use Google user data for advertising, we don't sell it, and we don't share it with anyone except the processors listed above that store and run our service. You can remove our access at any time in your Google Account's security settings, and ask us to delete your data as described under “Your rights”. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Facebook user data

If you sign in with Facebook, we receive only your name, profile picture, an ID for our app and your email address (when your Facebook account has one). We use them only to create your account and sign you in. We don't post to Facebook, and we can't see your friends, posts or messages. You can remove POD Made Easy from your Facebook account at any time in Facebook's Settings, under “Apps and websites”, and ask us to delete your data.

How long we keep it

We keep your account and content while your account is open. If your subscription ends, we keep your designs available for download for a reasonable period and may delete inactive accounts after notice. Billing records are kept as long as tax law requires. For advertising measurement we keep the IP address from your latest visit for up to 30 days and a record of what we reported to Meta for 180 days. Microsoft keeps session recordings for 30 days, and a small random sample, plus any recording we save to look at again, for up to 9 months. Google Analytics keeps the events linked to your browser or account for 14 months.

Your rights

Depending on where you live, you can ask to access, correct, export or delete your data, object to certain processing, or complain to your data protection authority (in the UK, the ICO). Email support@podmadeeasy.com and we'll respond within one month. How to delete your account and data.

Cookies

We use essential cookies to keep you signed in and secure. Our own analytics don't use cookies or store anything in your browser.

With your OK, we'd also like to use three kinds of optional cookies. You can allow each one on its own.

  • Analytics: Google Analytics' _ga and _ga_…, which recognise your browser and join the pages of a visit, for up to 13 months.
  • Session recordings: Microsoft Clarity's _clck, which recognises your browser on later visits for up to a year, and _clsk, which joins the pages of one visit into one recording for a day.
  • Ads: Meta's advertising cookies (_fbp, and _fbc when you arrive from one of our ads), which last up to 90 days.

In the UK, EEA and Switzerland they only load after you allow them in our cookie banner. Elsewhere they load unless you turn them off or your browser sends a Global Privacy Control signal. You can change your mind any time with “Cookie settings” at the bottom of every page (and under your account in the app). If you turn off ads, we also stop telling Meta about your sign-up, trial or subscription, and if you turn off analytics, we stop telling Google Analytics about your trial, subscription and use of the app.

Contact

Questions about privacy: support@podmadeeasy.com.